What information do I need to start my personal claim?
To file your personal claim, you’ll typically need your plan number or account number, a description of the issue, and other important claim details. Depending on the claim type, you may also be asked for photos, receipts, or service records to verify the event or item covered.
Related Articles
How long does it take to process a personal claim?
Most personal claims are reviewed within 1–3 business days after submission. Complex claims or those requiring additional documentation may take slightly longer. You can track your claim’s status anytime through your online MyRMO account or by ...
How do I file a personal claim with RMO Protection?
You can file your personal claim online through our secure portal, by phone with a claims specialist, or by using our secure upload option to submit documentation. Each method is fast, simple, and designed to get your protection working for you again ...
How can I check the status of my personal claim?
You can log in to your MyRMO account or visit the Claims Center to view real-time updates on your claim’s progress. Alternatively, contact our support team for live assistance and updates. You may also check the status of your claim by calling our ...
What documentation is required for a business claim?
Depending on the claim type, you may need your plan number, proof of purchase, service records, or invoices. If the claim involves equipment or operational loss, supporting documents like repair estimates or reports may also be required.
Do I need proof of purchase for my device?
Yes, a valid proof of purchase is required when filing a claim to verify ownership and coverage eligibility.