What If I Lose My Membership Details?
If you’ve lost your card or can’t find your member ID, log in to the MyRMO app or your online account to view your digital membership card. You may also view other account information 24/7 online or in the mobile app.
You can also contact RMO support to verify your identity and retrieve your details.
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What Is Included in My RMO Roadside Plan?
Your RMO Roadside plan includes 24/7 assistance for common vehicle emergencies such as towing, battery jump-starts, flat tire changes, lockout service, and fuel delivery. Coverage details may vary by plan level, so check your member portal or plan ...
How Do I Request Roadside Assistance?
You can request help anytime through the MyRMO mobile app, website, or by calling our 24/7 roadside hotline listed in your plan confirmation email. Once your request is submitted, a service provider will be dispatched, and you’ll receive live updates ...
Can I Use My Plan if I’m Not in My Own Vehicle?
Yes — RMO Roadside coverage follows you, not just your car. You’re covered whether you’re the driver or passenger in an eligible vehicle, as long as you’re present when assistance is requested.
Are There Any Exclusions in My Plan?
RMO Roadside plans do not cover accident towing, impound fees, repairs, or vehicle storage costs. Refer to your membership agreement for complete terms and conditions to understand all exclusions and coverage limits. For additional cover you may want ...
How Do I Upgrade or Renew My Plan?
To renew or upgrade, log in to your RMO account or use the mobile app. You can adjust coverage levels, payment options, or add family members anytime. Member Support is also available to help make changes.