What devices are covered under Personal Electronics Protection plans?
Our plans cover a wide range of personal electronics, including smartphones, tablets, laptops, smartwatches, and more. Coverage details may vary by plan level.
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How do I file a personal claim with RMO Protection?
You can file your personal claim online through our secure portal, by phone with a claims specialist, or by using our secure upload option to submit documentation. Each method is fast, simple, and designed to get your protection working for you again ...
What information do I need to start my personal claim?
To file your personal claim, you’ll typically need your plan number or account number, a description of the issue, and other important claim details. Depending on the claim type, you may also be asked for photos, receipts, or service records to ...
How long does it take to process a personal claim?
Most personal claims are reviewed within 1–3 business days after submission. Complex claims or those requiring additional documentation may take slightly longer. You can track your claim’s status anytime through your online MyRMO account or by ...
What types of damages are covered?
We cover loss, theft, accidental damage (including drops and spills), liquid damage, and post-warranty mechanical or electrical failures.
How do I file a business claim with RMO Protection?
Business claims can be filed through our online claims portal, by phone with a dedicated business specialist, or by securely uploading documents directly for review. Each method is designed to minimize downtime and get your business back on track ...