How Long Does It Take for Help to Arrive?
RMO Roadside partners aim to reach members within 30–45 minutes on average.
Response time depends on your location, traffic, and weather. You’ll receive real-time status updates once a provider accepts your request.
Related Articles
How Do I Request Roadside Assistance?
You can request help anytime through the MyRMO mobile app, website, or by calling our 24/7 roadside hotline listed in your plan confirmation email. Once your request is submitted, a service provider will be dispatched, and you’ll receive live updates ...
What Is Included in My RMO Roadside Plan?
Your RMO Roadside plan includes 24/7 assistance for common vehicle emergencies such as towing, battery jump-starts, flat tire changes, lockout service, and fuel delivery. Coverage details may vary by plan level, so check your member portal or plan ...
What Products or Services does RMO Roadside Services Offer?
Welcome to the RMO Roadside Services family, where over 1 million members trust us to provide top-tier roadside assistance, comprehensive travel benefits, and meticulous travel planning around the clock. Our members enjoy peace of mind knowing that ...
What’s the Difference Between Plan Levels?
RMO Roadside offers four tiers: Basic, Plus, Premium, and Elite. Each includes standard roadside services, but higher tiers add: Extended towing mileage Larger coverage areas Trip interruption benefits Emergency transport reimbursement
Is There a Limit on the Number of Service Calls?
Each RMO Roadside plan includes a set number of covered service events per membership year. Once you’ve used your included calls, you can still request assistance at a discounted member rate.