Can I upgrade or change my plan after enrollment?

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• Is there a limit to the number of claims I can file?

  Each plan has specific claim limits based on coverage tiers. Refer to your plan details for more information.

• What documentation is required for a business claim?

  Depending on the claim type, you may need your plan number, proof of purchase, service records, or invoices. If the claim involves equipment or operational loss, supporting documents like repair estimates or reports may also be required.

• What information do I need to start my personal claim?

  To file your personal claim, you’ll typically need your plan number or account number, a description of the issue, and other important claim details. Depending on the claim type, you may also be asked for photos, receipts, or service records to ...

• Is international coverage available?

  Coverage is typically limited to devices used within the U.S., but international coverage may be included with select plans. Check your plan details for specific terms.

• What happens if my device can't be repaired?

  If your device cannot be repaired, we’ll provide a replacement of the same or comparable model, depending on availability and your plan's terms.