Can I upgrade or change my plan after enrollment?

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• Is there a limit to the number of claims I can file?

  Each plan has specific claim limits based on coverage tiers. Refer to your plan details for more information.

• What devices are covered under Personal Electronics Protection plans?

  Our plans cover a wide range of personal electronics, including smartphones, tablets, laptops, smartwatches, and more. Coverage details may vary by plan level.

• What happens if my device can't be repaired?

  If your device cannot be repaired, we’ll provide a replacement of the same or comparable model, depending on availability and your plan's terms.

• Is international coverage available?

  Coverage is typically limited to devices used within the U.S., but international coverage may be included with select plans. Check your plan details for specific terms.

• How do I file a claim?

  You can file a claim online through our member portal or by contacting our Member Services team. Have your member or plan number and device details ready for a faster process.